PRIVACY POLICY

Last Updated: July 6, 2023

PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND HOW WE TREAT YOUR PERSONAL INFORMATION AND WHAT CHOICES AND RIGHTS YOU HAVE IN THIS REGARD. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS POLICY, YOU SHOULD NOT ACCESS OR USE THE SITE OR ENGAGE IN COMMUNICATIONS WITH US CONCERNING OUR PRODUCTS OR SERVICES.

THIS SITE IS INTENDED FOR USERS LOCATED IN THE UNITED STATES, AND IT IS NOT INTENDED FOR USERS LOCATED IN OTHER COUNTRIES, INCLUDING THE EUROPEAN UNION AND THE EUROPEAN ECONOMIC AREA. BY USING THIS SITE, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE USING THE SITE FROM WITHIN THE UNITED STATES.

INTRODUCTION

Soul’d Out Fitness, LLC d/b/a Armor Gym (also referred to herein as “Armor Gym,” “we,” “us,” and “our”) is committed to protecting the privacy and security of your personal information. We also believe in transparency, and this Policy explains how we treat your personal data. Please read this Policy carefully to learn more about how we process personal information and what rights you may have under applicable law.

When does this Policy apply?

This Policy describes our practices for the personal information for which we are a “data controller” under applicable law. This includes information collected when you visit our website, https://armorgymknox.com, use our app called Armor Gym, or use any other websites that direct you to this Policy (collectively, the “Site”). 

You may obtain an accessible version of this Policy by contacting us via the methods identified in the “Contact Us” section of this Policy.

HOW DO WE COLLECT AND USE PERSONAL INFORMATION?

We collect the following types of personal data for the purposes listed below. You may choose not to provide us with any personal information, but you will not be able to access portions of the Site that require personal information. For purposes of applicable law, we act as a data controller with respect to the personal information described below.

Public Comments

Some areas of our Site may offer forums or provide the opportunity for users to post comments or reviews in a public forum. Please remember that any information that is disclosed in these areas becomes public information, and you should exercise caution when deciding to disclose your personal information. If you decide to submit your personal information in these areas, you do so at your own risk and acknowledge that the information will be publicly available.

Cookies and Similar Technologies

First and Third-Party Cookies

A “cookie” is a small file created by a web server that can be stored on your device (if you allow) for use either during a particular browsing session (a “session” cookie) or a future browsing session (a “persistent” cookie). “Session” cookies are temporarily stored on your device and remain there until they expire at the end of your browsing session. “Persistent” cookies remain stored on your device until they expire or are deleted by you. Local shared objects (or “flash” cookies) are used to collect and store information about your preferences and navigation to, from, and on a website. First-party cookies are set by the website you are visiting, and they can only be read by that site. Third-party cookies are set by a party other than that website.

Other Similar Technologies

In addition to cookies, there are other data collection technologies, such as Internet tags, web beacons, pixels (clear gifs, pixel tags, and single-pixel gifs), and navigational data collection (log files, server logs, etc.) that can be used to collect data as you navigate through and interact with a website. For example, web beacons are tiny graphics with unique identifiers that are used to understand browsing activity. UTM codes are strings that can appear in a URL when you move from one web page or website to another. The string can represent information about your browsing, such as which advertisement, page, or publisher sent you to the receiving website.

What Cookies and Similar Technologies Are In Use and Why Do We Use Them?

Other Third-Party Technologies

Some third parties may use data collection technologies to collect information about you when you browse the Internet. We do not control these third parties’ technologies or how they may be used. If you have questions about targeted content, you should contact the responsible party directly or consult their privacy policies.

Choices About Cookies

Most web browsers are set by default to accept cookies. If you do not wish to receive cookies, you may set your browser to refuse all or some types of cookies or to alert you when cookies are being stored. These settings may affect your enjoyment of the Site’s functionality. Adjusting the cookie settings may not fully delete all of the cookies that have already been created. To delete them, you should review your web browser settings after you have changed your cookie settings. The links below provide additional information about how to disable cookies or manage the cookie settings:

For more information about how to modify your browser settings to block or filter cookies, visit http://www.aboutcookies.org/. You may learn more about internet advertising practices and related consumer resources at https://youradchoices.com/controlhttps://thenai.org/about-online-advertising/faq, and http://www.networkadvertising.org/choices.

HOW LONG DO WE PROCESS YOUR INFORMATION?

We retain and use your personal information for as long as is necessary to fulfill the purposes for which it was collected, to comply with our business requirements and legal obligations, to resolve disputes, to protect our assets, to provide our services, and to enforce our agreements.

We take reasonable steps to delete the personal information we collect when (1) we have a legal obligation to do so, (2) we no longer have a purpose for retaining the information, and (3) if you ask us to delete your information, unless we determine that doing so would violate our existing, legitimate legal, regulatory, dispute resolution, contractual, or similar obligations. We may also decide to delete your personal information if we believe it is incomplete, inaccurate, or that our continued storage of your personal information is contrary to our legal obligations or business objectives.

To the extent permitted by law, we may retain and use anonymous, de-identified, and aggregated information for performance reporting, benchmarking, and analytic purposes and for product and service improvement. When we delete data, it will be removed from our active servers and databases; but, it may remain in our archives when it is not practical or possible to delete it.

HOW DO WE PROTECT YOUR PERSONAL INFORMATION?

We have put security measures in place to protect personal information from being accidentally lost, used, altered, or disclosed or accessed in an unauthorized manner and to detect fraudulent identify-verification activity, including when transmitting personal information in response to data subject requests. From time to time, we review our security procedures to consider appropriate new technologies and methods.

However, no security system is perfect, and no data transmission is 100% secure. As a result, while we strive to protect personal data, we cannot guarantee or warrant the security of any information transmitted to or from the Site or services. Your use of the Site is at your own risk. We cannot guarantee that your data will remain secure in all circumstances.

If a data breach compromises your personal information, we will notify you and any applicable regulator when we are required to do so by applicable law.

 

YOUR RIGHTS AND CHOICES

Please use the Contact Us details at the end of this Policy to exercise your rights and choices under this Policy.

Email Preferences

If you no longer wish to receive communications from us via email, you may opt-out by clicking the “unsubscribe” link at the bottom of our emails or by contacting us via the “Contact Us” details at the end of this Policy and providing your name and email address so that we may identify you in the opt-out process. Once we receive your instruction, we will promptly take corrective action. Please note that registered users cannot opt out of receiving transactional e-mails related to their account.

Accuracy and Updating Your Personal Information

Our goal is to keep your personal information accurate, current, and complete. If any of the personal information you have provided to us changes, please update it in your user/account profile, or let us know via the “Contact Us” details at the end of this Policy. We are not responsible for any losses arising from any inaccurate, inauthentic, deficient or incomplete personal data that you provide to us.

Complaints

If you believe that your rights relating to your personal information have been violated, you may lodge a complaint with us by contacting us via the “Contact Us” details at the end of this Policy.

Individual Rights

DATA PRACTICES DURING THE LAST 12 MONTHS

Personal Information Collected We have collected the categories of personal information listed below during the preceding 12 months:

  • Identifiers
  • Process your payments and refunds;
  • Categories of Personal Information described in the California Customer Records statute
  • Commercial Information
  • Internet or Other Electronic Network Activity Information
  • Geolocation Data
  • Audio, Electronic, Visual, thermal, or Similar Information
  • Sensitive Information

Categories of Sources We have collected the personal information identified in this Policy from you.

Business and Commercial Purposes for Collecting We have collected the categories of personal information listed above for the following purposes:

  • To provide our products and services to you
  • To provide customer support
  • To ensure the privacy and security of our Site, products, and services
  • To maintain our databases and back-ups
  • To manage our relationships with you
  • To communicate with you
  • To keep records of our communications with you
  • To operate our business
  • To process your purchases and returns
  • To process your payments and refunds
  • To detect fraud, illegal activities, or security breaches
  • To operate the Site,
  • To serve you the content and functionality you request
  • To develop new products and services
  • To enhance your experience and provide you with a more personal and interactive experience
  • Usage analytics purposes

No Personal Information Sold or Shared We have not sold or shared categories of personal information during the preceding 12 months.

Personal Information Disclosed for a Business Purpose We have disclosed for a business purpose the categories of personal information listed below during the preceding 12 months. We have disclosed each category of personal information to the following categories of third parties: (1) subsidiaries and affiliates; (2) advisors (accountants, attorneys); (3) service providers and contractors (data analytics, data storage, mailing, marketing, shipping fulfillment, payment processing, Site administration, technical support); and (4) operating systems and platforms.

  • Identifiers
  • Categories of Personal Information described in the California Customer Records statute
  • Commercial Information
  • Internet or Other Electronic Network Activity Information
  • Geolocation Data
  • Audio, Electronic, Visual, or Similar Information
  • Sensitive Information

Business and Commercial Purposes for Disclosing We have disclosed to the identified categories of third parties the categories of personal information listed above for the following purposes:

  • To provide our products and services to you
  • To provide customer support
  • To ensure the privacy and security of our Site, products, and services
  • To maintain our databases and back-ups
  • To manage our relationships with you
  • To communicate with you
  • To keep records of our communications with you
  • To operate our business
  • To process your purchases and returns
  • To process your payments and refunds
  • To detect fraud, illegal activities, or security breaches
  • To operate the Site,
  • To serve you the content and functionality you request
  • To develop new products and services
  • To enhance your experience and provide you with a more personal and interactive experience
  • Usage analytics purposes

No Financial Incentive

We do not offer financial incentives or any price or service difference in exchange for the retention or sale of your personal information.

Limited Use of Sensitive Information

We only use or disclose sensitive personal information for purposes permitted by the CCPA and to which the right to limit does not apply.

California Shine the Light

Under California Civil Code Section 1798.83, California residents who provide personal information in obtaining products or services for personal, family, or household use may be entitled to request and obtain from us once a calendar year information about the information we shared, if any, with other businesses for direct marketing uses. At present, we do not share your personal information with third parties for those third parties’ direct marketing purposes. Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing, if any, will be included in our response. As part of the California Online Privacy Protection Act, all users of our Site may make any changes to their information at any time by contacting us at armorgymdustin@gmail.com

THIRD-PARTY SITES AND SERVICES

This Policy does not apply to any third-party websites or applications. The Site may contain links to, and media or other content from, third parties. These links are to external resources and third parties that have their own privacy policies. Because of the dynamic media capabilities of the Site, it may not be clear which links are to external, third-party resources. If you click on a third-party link, you will be redirected away from the Site. You can check the URL to confirm whether you have left the Site.

We cannot and do not (1) guarantee the adequacy of the privacy or security practices employed by or the content and media provided by any third parties or their websites, (2) control third parties’ independent collection or use of your information, or (3) endorse any third-party information, products, services or websites that may be reached through embedded links on the Site.

Any information provided by you or automatically collected from you by a third party will be governed by that party’s privacy policy and terms of use.

OUR SITE IS NOT INTENDED FOR CHILDREN

Our Site, products, and services are not directed to children under the age of 13, nor is information knowingly collected from or shared or sold regarding children under the age of 13. No one under the age of 13 may access, browse, or use the Site or provide any information to us. If we learn that we have collected or received personal information from a child under the age of 13 without a parent’s or legal guardian’s consent, we will take steps to stop collecting that information and delete it. If you believe we have any received information from a child under the age of 13, please contact us using the “Contact Us” details provided below.

For more information about COPPA, please visit the Federal Trade Commission’s website at: https://www.ftc.gov/enforcement/rules/rulemaking-regulatory-reform-proceedings/childrens-online-privacy-protection-rule.

UPDATES AND CHANGES TO THIS POLICY

We may add to, change, update, or modify this Policy from time to time. We will post all changes to this Policy on this page, and the updated policy will be effective immediately upon posting. If we make material changes, we will also notify you through a notice on the homepage of the Site for a reasonable period of time. We may also, in our discretion, notify you of changes to this Policy via email.

You are expected to, and you acknowledge and agree that it is your responsibility to, carefully review this Policy prior to using the Site, and from time to time, so that you are aware of its current terms. Your continued use of the Site after the “Last Updated” date will constitute your acceptance of and agreement to any changes and to our collection and sharing of your information according to the then-current Policy. If you do not agree with this Policy and our practices, you should not use the Site.

CONTACT US

If you have any questions or concerns, wish to exercise your rights, or want to submit a complaint, please contact us using the information below, and we will do our best to assist you.

In Writing:
Armor Gym
10710 Lexington Drive
Knoxville, TN 37932

By Telephone: 865-963-3030

By Email: armorgymdustin@gmail.com